Question 1

Do you offer gift cards?

Accepted Answer

Buying art as a gift can be difficult, so I have created some of my own gift cards to make a unique and special gift. They come in £30, £50, £100 and £200. A private studio or gallery visit can be organised if you would like to view collections of work in person.

Question 2

What are your shipping costs?

Accepted Answer

Shipping costs are as stated at checkout and dependant on the size and weight of the paintings.
If you live in the SS0-SS9 area, I offer free shipping, enter 'LOCAL' at the checkout.

Question 3

Can I return a painting?

Accepted Answer

I want you to be fully happy with your new artwork so I offer a Buy-Back agreement. If a painting is not as you expect, you have 14 days to contact me by email and request a refund. Once a return has been agreed, you are responsible for packing and arranging return delivery using the same service it was sent to you. Once the piece has been safely returned I will refund your payment within 7 days.

Question 4

What if my painting arrives damaged?

Accepted Answer

All work is carefully packed and wrapped. If you receive a work that has been damaged in transit, please contact me as soon as possible and photograph any damage. I will of course arrange a refund once the damaged goods are returned.  If you need further information, please email me at hello@clairehankeyartist.com.

Claire Hankey Artist

Frequently asked questions

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